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Can I redistribute or resell SocialScript?
Unless you have been given written permission from an agent of VLD Interactive Inc., you may not - under any circumstances - resell or redistribute...
Do I have to buy a new license every year?
When you purchase our software license you own it forever and can use it for as long as you like. Each license purchase includes 6 months of support and...
Do you offer discounts for multiple licenses?
Yes, we do provide discounts for multiple license purchases. If you intend to purchase more than one license for any of our products, please contact sales....
Do you offer free installation?
Yes we do! We can handle that process for you upon request. Just answer a few questions about your web site, and we'll setup everything. Don't have a hosting...
Do you offer phone support?
We don't offer phone support at this time. However you may use the help desk to contact our sales team and we'll be happy to assist you. We don't outsource...
Does my hosting provider meet the requirements?
Most major hosting providers meet the requirements, however, you are encouraged to contact them first to make sure. Simply refer them to the requirements...
How difficult is it to install the software?
If you have basic experience managing a web site and understand how to use FTP and set permissions you will find the process quite easy. To install the...
How long does it take to process my order?
We process all orders automatically which means as soon as you have paid for the software you will be given access to our client area where you can view and...
How many copies of the software can I install?
One. Similar to most software, each installed instance of the program requires its own license. In other words, if you want to install it on 2 different...
Is it possible to get a refund if I the software doesn't work for me?
Yes, we offer a money back guarantee. Review our refund policy for details and feel free to contact us if you still have questions.
Will I have access to the source code?
Yes. We designed our software to be easy to customize and we believe this is one of its main advantages. When you purchase a license you will have complete...